Privacy Policy

Effective Date: May 23, 2025
Last Updated: May 23, 2025

At CharlesMwape.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment details.
• Account Information: Username, password, service preferences, and support interactions.
• Technical Information: IP address, browser type, device information, and log data.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services.
• Process transactions and send invoices.
• Respond to inquiries and provide customer support.
• Improve our website and services.
• Send promotional emails (if opted in).

3. How We Protect Your Information

We implement security measures such as SSL encryption, firewalls, and access controls to protect your data. However, no method of transmission over the internet is completely secure.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Trusted third-party service providers for payment processing, hosting, and analytics.
• Law enforcement or government agencies when required by law.
• Affiliates or partners with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and deliver personalized content. You can disable cookies through your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent to marketing communications.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: privacy@charlesmwape.com
📍 Address: [Insert business address]
📞 Phone: [Insert phone number]